Policy · 003
Manufacturer Warranty
Domaine & Co LLC · Last revised August 2026
Full manufacturer coverage
Because Domaine & Co. is an authorized dealer, every piece carries the manufacturer's full warranty — identical to what you'd receive buying directly from the maker. Coverage terms and length are specific to each piece and detailed on its product page.
Filing a claim
Write to us first at concierge@dandcusa.com. We handle the paperwork with the manufacturer on your behalf — diagnosing the issue, coordinating replacement parts, and, where applicable, scheduling on-site service.
What isn't covered
Standard exclusions apply: damage from improper installation, neglected maintenance, alteration, or use outside the manufacturer's published specifications. Cosmetic wear consistent with the material's nature is not a defect.
These terms are published by Domaine & Co LLC and reflect current practice. Questions: concierge@dandcusa.com.